No problem. We’re already there! We are intimately familiar with mechanical code problems in Seattle, special health code issues in Minneapolis and labor union issues in Boston. Our unique distribution and delivery systems allow us to efficiently install anywhere you go! No local supplier has the kind of capability that we have.
Absolutely! Short term cost savings…and long term too. Over 600 projects a year gives you the best national prices available.
No problem. Unlike other companies who use call centers with limited client knowledge, our dedicated client team handles replacement equipment as well as new store packages. Your franchisees, store managers, and regional and facility directors will have a direct link to the Concept Services people who have the most experience and knowledge of your concept.
How about a website that is dedicated to you only? Not our website, but yours for you and your franchisees, with information available on equipment specifications, plumbing and electrical info, authorized service agencies anywhere in the country, operator’s manuals, warranty information, troubleshooting and online ordering. How about a clearinghouse for franchisees that have surplus or used equipment that someone else may be looking for?
Not directly. But we do have relationships with qualified leasing companies that specialize in the foodservice industry. We can hook you up with a finance source that can work with your needs-and give you great rates.
You bet! We maintain close connections with service departments at every major manufacturer nationwide. Stepping in to manage customer warranty and servicing issues is all part of a day’s work for us.
We’re looking to work with growing and emerging chains that see the value in a long-term relationship with a specialization in chain restaurants. Exciting concepts with quality products and service. We also ask our clients to understand that we are not a typical supplier. We view our position as a coordinating partner that interacts with your organization in a way that supports your goals and vision.