The ladies handling the Qdoba Mexican Grill account are very professional and have brought considerable expertise, experience, and energy to every project. They do a wonderful job handling our FF&E package and our time restrictions. I would have no hesitation in recommending them to prospective clients.”
Sr. Vendor Manager
Qdoba Mexican Grill
Fatburger North America, Inc. has worked with Concept Services for several years and they have completed many projects for us. They have been a pleasure to work with, always meeting project time lines and dealing with any problems that arise promptly and professionally. We have found their equipment pricing to be very competitive when compared to other vendors. We look forward to our continued business relationship on future Fatburger and Buffalo’s Café/Express projects.”
Bentley C. Hetrick
Vice President, Construction & Purchasing
Fatburger North America, Inc.
Concept Services does a really great job and is very consistent. There are so many things that can go awry in this business and Concept handles them all quickly and the outcome is always what we are looking for as a customer. The service and knowledge provided by their staff has been exceptional and affordable. Each new restaurant is easier for us to open as a company and the results are better allowing us to focus on our food and our guests, not on construction or vendors. The relationship we have with Concept Services gets stronger after each restaurant we open and we look forward to many more to come.”
I have worked very closely with Concept Services while managing the development of five different QSR and family-dining restaurant concepts and they continually validate my decision to select them as our vendor of choice to help us manage our foodservice equipment process. Concept Services not only provides our Franchise Partners with quality foodservice equipment and installation at very competitive prices, but it is their knowledge and customer service that truly makes them a great Vendor Partner. Their support and involvement through the entire development process takes a lot of burden off of my team and our Franchise Partners during a very stressful time. They are also quick to offer up innovative ideas and means of costs savings to continually improve our equipment package-I can’t say that about many other vendors.”
Director of Development
Huddle house, Inc.
We have been customers of Concept Services for over 10 years. They have provided us top notch customer service. Greg and his team always return phone calls and solve any problem that may arise immediately. Their professionalism and courteousness is superior to any other vendor we have worked with. Anyone looking for equipment will be truly satisfied using this group.”
Corner Street Deli’s, Inc.
Albert Restaurant Group, LLC
They know our equipment, their pricing is very competitive, they handle business in a professional and timely manner and they follow up on outstanding issues until I’m satisfied. They still check in every so often just to see how I’m doing. They sell service and they deliver it.”
Orange Leaf #70
To beat a dead horse a little more. This guy is world class. I almost never encourage my peers to use certain vendors. I hope you get a chance to work with him. He’s a partner in every sense of the word. I can give you several people who will tell you the same story if you want.”
You are a true professional and we both agreed we never would have been able to get the store open on time without commitment to doing whatever it takes to meet a deadline.”
I plan to work with Mr. Smith in the future in every store we develop in West Virginia and feel his aggressive and attentive personality fits well with the young and aggressive personality at Orange Leaf Corporate.”
Dr. Roger J. Harris, Jr.
All our projects require extensive hand holding. We have a lot of special needs and really depend on them to take care of the details. They’re so good; we have them do all our work. They are unbelievable.”
Sr. VP of Construction and Development
Marriott Corp., Washington, DC
The relationship between us goes back to when we were still St. Louis Bread Co. Concept Services has been a key component in allowing us to expand in the way we have. We understand the value of long term relationship. We have a long term development plan and it’s good to know we have a dedicated partner like them. They handle all our equipment needs.”
Director of Construction & New Store Development
Panera Bread Co, St. Louis, MO