OUR STORY
Building Restaurant Success
From our founding in 1981, Concept Services has focused exclusively on serving multi-unit restaurant brands. Our journey began with a simple observation: restaurant brands needed a more reliable, systematic approach to equipment projects.
What started as equipment distribution has evolved into a comprehensive suite of services designed to eliminate the complexity of restaurant openings. Through thousands of successful projects, we've developed proprietary systems that transform chaos into certainty.
HOW WE DEFINE SUCCESS
"From the very beginning, my goal was simple…build a company that measured success by how well we serve our clients. That's why we've always prioritized systematic processes and client outcomes over chasing traditional sales metrics."
— Hal Schroeder
Founder & CEO, Concept Services
OUR DIFFERENCE
Why Brands Choose Us
Our business model is built solely to serve restaurant brands, delivering consistency and scalability through proven systems.
Specialized Focus
Exclusive focus on multi-unit brands
Deep understanding of multi-unit development needs
Scalable, repeatable processes
National reach, local expertise
Proven Success Model
Faster time to revenue
Reduced opening costs
Processes that prevent surprises and delays
Predictable project outcomes
Complete Solution
One trusted partner
Single source provider
Solutions beyond equipment
Start to finish support
OUR VALUES
Guiding Principles
These core values guide every decision we make and every relationship we build.
Client Success First
We measure our success through our clients' success. Every decision, process, and innovation is focused on ensuring client success.
Process Driven
We believe in the power of proven processes to eliminate risk and deliver consistent results. Our systematic approach transforms complexity into certainty.
Proactive Excellence
We anticipate and prevent problems before they occur. Our experience allows us to see around corners and protect our clients from common pitfalls.
Long-term Partnership
We build lasting relationships based on trust, results, and continuous value creation. Your success is our legacy.
OUR APPROACH
The Concept Services Way
We combine proven processes, strong partnerships, and forward-thinking innovation to make restaurant openings smoother and more predictable.
Process Excellence
Client Partnership
Innovation Leadership
Frequently Asked Questions
from Growing Brands
Send us a message and we'll be happy to help!
No, we partner with your general contractor to keep the equipment package coordinated and on schedule, aligning installation with your construction timeline